Coaching Connect Privacy Policy

How we use your information

Coaching Connect is a trading name of Newscott Coaching & Training Ltd. Newscott Coaching & Training Ltd is the Data Controller (ICO registration number ZA070489) for personal data about associates, employees, event attendees, newsletter and podcast subscribers, and course subscribers on this website coachingconnect.co.uk.

We do not trade personal data for commercial purposes and will only disclose it if required by law, necessary to arrange your event attendance, or where applicable with your consent.

To contact Coaching Connect with a data protection query regarding the processing of your personal data, please use the contact form on this page.

Visitors to our website

When someone visits coachingconnect.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. See our Cookies page for information about the cookies we use.

Emails and E-newsletter

We use a third party provider, AWeber, to deliver our emails and e-newsletters only to subscriber of our mailing lists. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our email communications. For more information, please see the AWeber privacy policy.

WordPress

We use a third party service, WordPress, to publish our website and blog at coachingconnect.co.uk. This website is hosted at Fasthosts.co.uk, which is run by Fasthosts Internet Limited. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see the WordPress privacy notice.. For more information about Fasthosts Internet Limited, please see the Fasthosts privacy notice.

Drift

We also use Drift, a third party messaging service. For more information on the privacy practices and cookie usage of Drift, please click here.

Recharge on the Run (Free Audio Course)

This service is free. A name and an email address are required for access to the service. Any information that is provided when the sign up form at http://coachingconnect.co.uk/recharge-on-the-run/ is completed, is purely in relation to the audio course service only and no other service.

Service Providers

We use other third parties, such as a credit card processing company, to bill you for services and a Live Chat service to assist you if you have questions while using our website or regarding your order. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.

Payment Security

We do not take payments on this website so no personal information related to payment is retained by us online. If you purchase tickets to any of our events and/or purchase our services and would like to know if we keep any personal information regarding that, you may contact us with a “subject access request” as detailed below.

Your rights

As an individual whose personal data is processed by Newscott Coaching & Training Ltd, you have:

  • the right to be informed – which is what this privacy notice is for
  • the right to access the data we hold about you
  • the right to object to direct marketing – either use the ‘unsubscribe’ button on our emails or contact us directly
  • the right to object to processing carried out on the basis of legitimate interests
  • the right to erasure (in some circumstances)
  • the right of data portability
  • the right to have your data rectified if its inaccurate
  • the right to have your data restricted or blocked from processing

To exercise any of these rights, please use the Contact form on this page to get in touch.

Complaints or Queries

We take any complaints we receive very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. If you want to make a complaint about the way we have processed your personal information, you can contact us with the form on this page or use the mailing address below.

Access to Personal Information

Newscott Coaching & Training Ltd tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a “subject access request”. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to Newscott Coaching & Training Ltd for any personal information we may hold you need to put the request in writing to the address provided below.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 24 May 2018.

How to contact us

If you want to request information about our privacy policy you can email us on:

info@coachingconnect.co.uk

or write to:

Newscott Coaching & Training Ltd
2 Moorfields
Moorhaven
Ivybridge
Devon
PL21 0XQ

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About Coaching Connect

The Coaching Connect website is the ‘virtual’ meeting place for coaches on the internet. Leadership coaches, Liz Scott and Stuart Newberry, originally developed Coaching Connect for the UK coaching community, but it has grown over the years to include coaches from all over the world.

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